Terms and Conditions

Wernovia™ · Purchase Terms

Terms and Conditions

These Terms and Conditions govern your use of wernovia.com and purchases submitted through the Wernovia™ online store, including illuminated glass LED night lights and seasonal home décor products.

Last updated: September 23, 2026
Section 01

Store Operator & Acceptance

Wernovia™ is owned and operated by Hangzhou Zhaomi Culture & Media Co., Ltd.

By accessing wernovia.com, creating an account, or placing an order, you agree to these Terms and Conditions and the store policies applicable to your purchase.

If you do not agree with these Terms, please do not use this website or submit an order.

Section 02

Eligibility

To place an order through Wernovia™, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your location.

If you have not reached the applicable legal age, you may use this website only with the involvement and permission of a parent or legal guardian.

Section 03

Customer Accounts

If account functionality is available and you create an account, you are responsible for maintaining accurate information and protecting your account credentials.

Please contact Wernovia™ promptly if you believe your account has been accessed without authorization.

Section 04

Product Information

Wernovia™ makes reasonable efforts to present product descriptions, photographs, dimensions, materials, pricing, and availability accurately.

Wernovia™ specializes in illuminated glass LED night lights and seasonal decorative home products, including Halloween and Christmas themed glass décor pieces.

Product appearance may vary due to photography lighting, screen settings, production processes, and material characteristics.

Product Variation Notice: Because Wernovia™ products include illuminated glass elements and decorative details, minor differences in texture, color tone, lighting effect, finish, and appearance may naturally occur. These variations are not necessarily defects.
Section 05

Order Submission & Acceptance

When you place an order through wernovia.com, you are submitting a request to purchase the selected products under these Terms and Conditions.

After receiving your order, Wernovia™ will send an order confirmation containing details of your purchase.

An order is considered accepted when Wernovia™ confirms fulfillment or begins processing the order.

  • Orders may be reviewed for accuracy, payment verification, and availability.
  • Wernovia™ reserves the right to cancel orders affected by incorrect information, payment issues, availability problems, or suspected fraudulent activity.
  • If an order is cancelled after payment has been received, a refund will be processed according to the applicable payment method.
Section 06

Prices, Taxes & Payment

Product prices displayed on wernovia.com are shown in the applicable currency and may change from time to time.

The price charged for your order will be the price displayed at checkout when your purchase is submitted.

  • Applicable taxes may be calculated during checkout based on your location and applicable requirements.
  • Payment must be completed through available payment methods provided during checkout.
  • You are responsible for providing accurate payment and billing information.

Wernovia™ does not store complete payment card information. Payment processing is handled by trusted payment providers.

Section 07

Processing & Shipping

Wernovia™ prepares orders according to product availability, payment confirmation, and fulfillment requirements.

Estimated processing times, shipping methods, delivery timeframes, and shipping costs are described in our Shipping Policy.

  • Processing time and shipping transit time are separate periods.
  • Delivery estimates are provided as general timeframes and are not guaranteed arrival dates.
  • Customers are responsible for providing accurate shipping information during checkout.
Shipping Reminder: Weather conditions, carrier delays, holidays, and other circumstances outside reasonable control may affect delivery timelines.
Section 08

Returns & Refunds

Returns, exchanges, and refunds are handled according to the Wernovia™ Return & Refund Policy.

Before returning any product, customers must contact Wernovia™ customer support and receive return instructions.

  • Products must meet applicable return requirements.
  • Return requests must be submitted within the stated return period.
  • Refund processing time may vary depending on inspection, approval, and payment provider processing.

For complete return conditions, please review the Return & Refund Policy available on our website.

Section 09

Damaged, Incorrect, or Incomplete Orders

If your order arrives damaged, defective, incorrect, or incomplete, please contact Wernovia™ customer support as soon as possible.

To help us review your request, you may be asked to provide:

  • Order number.
  • Photos of the product and packaging.
  • Shipping label information.
  • Details describing the issue.

Wernovia™ will review the information provided and determine appropriate assistance based on the circumstances.

Section 10

Order Changes & Cancellations

If you need to change or cancel an order, please contact Wernovia™ customer support as soon as possible.

Requests can only be considered before the order enters the fulfillment or shipping process.

  • Changes to product selection may not be possible after processing begins.
  • Address changes may not be available after shipment.
  • Once shipped, orders may need to follow the applicable return process.
Order Reminder: Please carefully review your product selection, shipping address, and payment details before completing your purchase.
Section 11

Promotions & Discount Codes

Wernovia™ may occasionally offer promotions, discount codes, special offers, or seasonal campaigns.

  • Promotional offers may have specific expiration dates, conditions, or usage limitations.
  • Discount codes must be entered correctly during checkout to apply successfully.
  • Promotions cannot always be combined unless explicitly stated.
  • Wernovia™ reserves the right to modify or discontinue promotional offers where permitted.

Promotion terms will be communicated through applicable campaign materials or website notices.

Section 12

Product Use & Safety

Wernovia™ products are designed as decorative illuminated glass LED night lights and home décor items.

Customers should use products according to provided instructions and intended purposes.

  • Handle glass components carefully.
  • Keep electrical components away from unsuitable environments.
  • Do not modify, disassemble, or misuse products.
  • Keep products away from children unless supervised.
Safety Reminder: Wernovia™ decorative lighting products should be used responsibly and according to product instructions. Improper use may cause damage or safety risks.
Section 13

Bulk Purchases & Resale

Products purchased through Wernovia™ are intended for personal use unless otherwise approved.

Large quantity purchases, commercial resale, or distribution activities may require prior authorization.

Wernovia™ reserves the right to review or limit orders that appear intended for unauthorized resale or commercial distribution.

Section 14

Intellectual Property

All content displayed on wernovia.com, including brand elements, product images, designs, text, graphics, and website materials, belongs to Wernovia™ or its authorized partners.

  • Wernovia™ trademarks and branding may not be used without permission.
  • Website content may not be copied, reproduced, or distributed without authorization.
  • Product images and descriptions remain protected intellectual property.
Section 15

Reviews & Customer Content

If you submit reviews, feedback, images, or other content to Wernovia™, you represent that you have the right to provide such content.

  • Content should be accurate and related to your experience.
  • Content must not contain unlawful, harmful, or inappropriate material.
  • Wernovia™ may use customer feedback to improve products and services.

Customer content does not transfer ownership of your rights, but you grant Wernovia™ permission to use submitted content for legitimate business purposes.

Section 16

Prohibited Conduct

When using wernovia.com, you agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website security or operation.
  • Provide false information during checkout.
  • Attempt fraudulent purchases or payment activities.
  • Copy or misuse website content without authorization.
Section 17

Third-Party Services

Wernovia™ may use third-party services to support website operation, payments, analytics, shipping, and customer communication.

These services may have separate terms and privacy policies that apply to their use.

Wernovia™ is not responsible for the independent practices of third-party service providers.

Section 18

Events Outside Reasonable Control

Wernovia™ is not responsible for delays or failures caused by circumstances beyond reasonable control.

Examples may include:

  • Natural disasters.
  • Carrier interruptions.
  • Government actions.
  • Supply chain disruptions.
  • Internet or technology failures.
Section 19

Disclaimers & Limitation of Liability

Wernovia™ provides products and website services on an "as available" basis subject to applicable laws.

To the extent permitted by law, Wernovia™ shall not be liable for indirect, incidental, or consequential damages arising from use of the website or products.

Nothing in these Terms limits rights that cannot legally be excluded.

Section 20

Applicable Law & Disputes

These Terms and Conditions are governed by applicable laws relevant to the operation of Wernovia™.

Any disputes will be handled according to applicable legal procedures and regulations.

Section 21

Severability & No Waiver

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective.

Failure to enforce any provision does not constitute a waiver of future enforcement rights.

Section 22

Updates to These Terms

Wernovia™ may update these Terms and Conditions from time to time to reflect changes in our services, products, business practices, or legal requirements.

The updated version will be posted on this page with the revised effective date.

By continuing to use wernovia.com after updates are posted, you acknowledge the updated Terms.

Wernovia™ Customer Support

Need Help?

If you have questions regarding these Terms and Conditions, your orders, products, payments, shipping, returns, or other concerns, the Wernovia™ support team is available to assist you.

Contact Support
Company Details

Business Information

Brand Name Wernovia™
Legal Company Name Hangzhou Zhaomi Culture & Media Co., Ltd.
Owner Peng Limin
Website wernovia.com
Business Address Room 465, Building 46, Xiangzhang Apartments, No. 360 Wensan West Road, Wenxin Subdistrict, Xihu District, Hangzhou City, Zhejiang Province
Customer Support Email service@wernovia.com
Customer Support Phone +86 185-6527-8521
Customer Service Hours 8:00 AM – 10:00 PM Daily
Agreement Confirmation By accessing wernovia.com or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Wernovia™ is committed to providing transparent shopping experiences and reliable customer service.