Depending on how you interact with Wernovia™, we may collect or process the following categories of personal information:

• Contact information, including your name, email address, telephone number where provided, billing address, and shipping address.
• Order and transaction information, including order number, products purchased, order value, shipping details, transaction status, returns, and refunds.
• Information provided when you contact Wernovia™ customer support, including questions, requests, and communications.
• Device and website usage information, such as browser type, device information, IP address, cookies, and website interactions.
• Payment-related information required by Shopify and applicable payment providers to authorize and process transactions.

Wernovia™ does not store complete credit card or debit card numbers on its own servers.

Wernovia™ may collect personal information through different ways depending on how you interact with our website and services.

• When you create an account, place an order, or complete checkout on wernovia.com.
• When you contact our customer-support team by email, phone, or other available communication methods.
• When you browse our website, view products, or interact with website features through cookies and similar technologies.
• When payment providers, shipping partners, or service providers share necessary information to complete your order.

We only collect information that is reasonably necessary to provide products, process orders, improve website experiences, and provide customer support.

Wernovia™ may use personal information for the following purposes:

• Processing, fulfilling, and delivering orders for illuminated glass LED night lights and seasonal home décor products.
• Communicating with you regarding orders, shipping updates, customer requests, returns, and refunds.
• Providing customer support and responding to inquiries.
• Improving our website, products, services, and shopping experience.
• Preventing fraudulent transactions and protecting the security of our customers and website.
• Sending marketing communications where permitted and according to your preferences.

We use personal information only for legitimate business purposes related to operating and improving Wernovia™.

Wernovia™ uses cookies and similar technologies to help operate our website, remember preferences, analyze website performance, and improve your shopping experience.

Cookies may collect information such as:

• Browser type and device information.
• Pages visited and website interactions.
• Shopping preferences and session information.
• Traffic and performance data.

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website functions.

Wernovia™ may share personal information with trusted service providers when necessary to operate our business.

Examples include:

• Shopify and payment providers for checkout processing.
• Shipping and logistics providers for order delivery.
• Technology providers that support website operation, security, analytics, and customer communication.
• Professional service providers when required to support legal, accounting, or operational needs.

These service providers may only use personal information for the purposes required to provide their services.

Wernovia™ does not sell personal information as part of our ordinary business operations.

Where applicable, certain website technologies such as cookies or analytics tools may process information to help understand website performance, improve services, or support advertising activities.

You may manage certain privacy preferences through available browser settings or applicable privacy controls.

Wernovia™ uses Shopify as the ecommerce platform that supports our online store operations.

Shopify may process information required for website hosting, checkout functionality, payment processing, security, and related ecommerce services.

Your information may also be subject to Shopify's own privacy practices and policies.

Wernovia™ retains personal information only for as long as necessary to provide services, complete transactions, maintain records, resolve disputes, and comply with applicable legal obligations.

When information is no longer required for legitimate business purposes, it may be deleted, anonymized, or securely stored according to applicable requirements.

Depending on your location, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate personal information.
• Requesting deletion of personal information where applicable.
• Requesting information about how your personal information is collected and used.
• Managing certain marketing communication preferences.

To exercise applicable privacy rights, please contact Wernovia™ customer support using the information provided in this Privacy Policy.

If you would like to make a privacy-related request, please contact us at:

Email: service@wernovia.com

Please include enough information for us to verify your identity and understand your request.

We may request additional information when necessary to protect personal information and prevent unauthorized requests.

Wernovia™ may send promotional communications about products, seasonal collections, offers, or updates where permitted.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the message.

Please note that transactional communications related to orders, payments, shipping, or customer service may still be sent when necessary.

Wernovia™ takes reasonable measures designed to protect personal information from unauthorized access, misuse, loss, or disclosure.

Security measures may include the use of trusted ecommerce platforms, payment providers, access controls, and technical safeguards.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Wernovia™ products and website services are intended for general consumers.

We do not knowingly collect personal information from children without appropriate authorization where required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact our customer-support team.

Your personal information may be processed in locations where Wernovia™, Shopify, payment providers, logistics partners, or service providers operate.

Different regions may have different privacy laws and requirements.

We take reasonable steps to ensure personal information is handled appropriately through trusted service providers.

Wernovia™ may use third-party services that support website operation, payment processing, analytics, communication, and order fulfillment.

These third-party services may have their own privacy policies and practices.

We recommend reviewing the privacy information provided by third-party services when applicable.

Wernovia™ may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

When changes are made, the updated version will be posted on this page with the revised update date.

We encourage customers to review this Privacy Policy periodically to stay informed about how personal information is handled.